Terms & Conditions

Privacy Policy

Simple Business Ltd and Graham W Scott ("we," "us," or "our") values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our website.

1. Information We Collect

We may collect personal information, including but not limited to:

• Name and contact details (email, phone, address)
• Payment and transaction details
• Information provided via forms or customer support
• Website usage data (via cookies and analytics tools)

2. How We Use Your Information

• Process transactions and deliver products/services
• Improve customer experience and website functionality
• Send promotional emails (you may opt out anytime)
• Comply with legal requirements

3. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

• Payment processors and service providers
• Legal authorities when required
• Analytics and marketing platforms (Google Analytics, email marketing tools)

4. Security & Data Protection

We take appropriate measures to protect your data but cannot guarantee absolute security. Users are responsible for maintaining strong passwords.

5. Your Rights

• Request access to your data
• Request corrections or deletion
• Opt out of marketing communications

6. Contact Us

For questions about this policy, contact us.

Website Terms of Use

1. Acceptance of Terms

By using this website, you agree to comply with these terms. If you do not agree, please do not use this website.

2. Intellectual Property

All content on this website, including text, images, and digital products, is the property of Simple Business Ltd and Graham W Scott and may not be used without permission.

3. User Responsibilities

• Engage in illegal activities or misuse content
• Attempt to hack or disrupt the website
• Provide false information

4. Limitation of Liability

• Errors or omissions in content
• Losses resulting from website use
• Third-party links or services

5. Governing Law

These terms are governed by the laws of New Zealand and applicable international regulations.

Product/Services Terms & Conditions

1. Orders & Payment

• Payments are processed securely via Payment Processor.
• We reserve the right to cancel orders suspected of fraud.

2. Digital Products

• Purchase grants a non-transferable, personal-use license.
• No resale or redistribution is permitted.

3. Consulting Services

• Services are advisory only, and we do not guarantee specific results.
• Clients are responsible for implementing recommendations.

4. Refunds

Refer to our Refund Policy below for details on refunds and cancellations.

Refund Policy

1. Digital Products

• Full refunds available within 30 days of purchase if unsatisfied.
• No refunds for downloaded or used products beyond this period.

2. Physical Products (Books, etc.)

• Must be returned in original condition within 30 days.
• Return shipping is the customer's responsibility.

3. Consulting Services

• Refunds for consulting services are considered on a case-by-case basis.

Disclaimer

1. No Professional Advice

Content on this website is for informational purposes only and does not constitute financial, legal, or professional advice.

2. No Guarantees

We do not guarantee specific results from our digital products or consulting services.

3. Limitation of Liability

We are not responsible for:

• Business outcomes resulting from our advice or materials
• Third-party products or services linked on our website

Need Assistance?

Please contact us if you have any questions.